Frequently Asked Questions
Find answers to your most common concerns.
How long will my order take to arrive?
UK: 2–3 business days, EU: 4–6, International: 7–14.
Can I track my order?
Yes! A tracking link is emailed once your order ships.
UK: 2–3 business days, EU: 4–6, International: 7–14.
Can I track my order?
Yes! A tracking link is emailed once your order ships.
What is your return policy?
14-day return period. Items must be unused, unworn, and with tags.
Can I exchange an item?
Please return it and place a new order for the size you want.
14-day return period. Items must be unused, unworn, and with tags.
Can I exchange an item?
Please return it and place a new order for the size you want.
What payment methods do you accept?
Visa, Mastercard, PayPal, Apple Pay.
Is my payment secure?
Absolutely — we use encrypted payment gateways (like Stripe).
Visa, Mastercard, PayPal, Apple Pay.
Is my payment secure?
Absolutely — we use encrypted payment gateways (like Stripe).
Do I need an account to order?
No — guest checkout is available. But creating an account helps track orders.
How can I contact you?
Email us at support@example.com
No — guest checkout is available. But creating an account helps track orders.
How can I contact you?
Email us at support@example.com